The control equipment that has been selected for your current security needs is expandable thus being able to suit your future needs. Should this not be the case we can always advise on alternatives?
Do you offer a warranty?
Invader Security Systems include a 1 year warranty this can be extended providing an Invader Security maintenance agreement is in place.
What is an alarm chime?
Chime is a facility that can be assigned to certain zones. When selecting the chime mode to enabled the control panel will emit a tone (Two different tones available) when the chime circuit activates. This function is normally programmed to the main entrance door.
Will my wireless internet connection interfere with the alarm?
The intruder alarm system uses a dedicated frequency specifically used for the security industry and as such should not interfere.
My alarm activates but my neighbours just ignore it?
Invader Security can link your alarm to your telephone line or through a GSM link so that it can call your mobile, your office, your relatives or chosen keyholders. That means someone is always alerted if there is a problem.
What happens if the alarm activates?
In the event of the system being armed the alarm will ring for a pre-programmed length of time before silencing and re-alarming itself. If the system is unset and a fault occurs all you need to do is enter the code to stop it.
Will my Intruder Alarm work if there is a power cut?
Our alarms will work in the event of a power failure, alarm control panels incorporate a standby battery which will power the system in the event of a mains electricity failure. The industry standard is for the battery to power the system for a min of 8 hours. If the system is armed and there is a power failure the standby battery will hold the alarm in its current status until the power is restored. It is therefore essential to keep your Intruder alarm system regularly serviced to avoid battery failures.
Can I set my alarm with my pets in the house?
Providing pet sensitive detectors have been fitted and dependant on the number, size and actions of pets, this should be possible. Please ask for this consideration.
Can I set my alarm system at night?
Yes, it will allow you to move around upstairs freely, whilst leaving downstairs alarmed, this can be tailored to suit your requirements. If you live in a bungalow then various zones can be shutdown to allow access to bathrooms etc.
Will the Alarm system be Insurance Rated (certified)?
This means the installation company has to be approved by either SSAIB or NSI (NACOSS) and you will be issued with a Certificate of Compliance which should be presented to the insurer as required.